Returns Policy – APX CoolFlow

At APX CoolFlow, customer satisfaction is our top priority. We are committed to providing high-quality products, but if you are not fully satisfied with your purchase, we offer a simple and transparent return policy.

General Return Conditions:

Customers may request a return within 14 days of receiving the order.

Items must be returned in their original condition, unused, with all accessories and original packaging.

Products that have been installed, modified, or damaged due to misuse are not eligible for return.

Non-Returnable Items:

Customized or made-to-order products.

Discounted or promotional items (unless defective or delivered incorrectly).

How to Return:

Contact us:
through our website contact form.

Once your request is reviewed, we will provide you with return shipping instructions.

Customers are responsible for return shipping costs, except in cases where the error is on our part (wrong item sent or manufacturing defect).

Refunds:

Refunds are processed within 7 – 14 business days after receiving and inspecting the returned item.

Refunds will be issued using the original payment method.